Operations Intelligence
Every SOP, policy, process document, and institutional lesson becomes queryable through a private AI assistant trained on your business. Your team self-serves. You stop being the help desk.
The Problem This Solves
Every week, the same questions. How do we handle a refund over $500? What's our policy on expedited shipping? Where's the template for the project kickoff email? Who approves hires above the posted range? What's the process for a client who misses two meetings in a row?
You know all the answers. Your team keeps asking anyway. Because the answers live in SOPs nobody reads, folders nobody finds, or — most often — in your head.
The Internal Knowledge Brain changes that. A private AI assistant trained on every document, process, policy, and decision precedent your business has. Your team asks it. It answers. You get your time back.
What You Get
Delivery
Day 1 — Discovery. We identify your document sources, access control requirements, and the top 20 questions your team asks most.
Days 2-4 — Ingestion. Documents pulled into secure vector database. Duplicates identified. Outdated content flagged for your review.
Days 5-7 — Build. Chat interface deployed. Access controls configured. Slack integration if requested. Monthly reporting pipeline built.
Days 8-9 — Testing. We test against 30 real questions from your team's history. Any gaps get fixed before go-live.
Day 10 — Launch. Your team gets access. Week 1 we monitor closely and tune. From there, monthly optimization keeps the system sharp.
Who This Is For
Pricing
Live in 10 business days.
What's Included
Questions
Still have questions? The 30-minute call is the fastest way to get answers specific to your business.
Book a 30-Minute CallYes. The system runs on dedicated infrastructure with your data isolated. Documents are stored encrypted. Access controls let you restrict sensitive content to specific roles. No data is used to train any third-party model.
Common problem, and we flag it during setup. The system will tell you when documents contradict each other. Most clients end up cleaning up their documentation as a side effect of implementing this — which is a win.
If the answer exists in your documents, yes. If the answer depends on judgment nobody's written down, no — but the system flags those gaps so you can document them (or decide they need human judgment every time).
Most teams love it within a week because they stop having to interrupt others (or wait for answers). If it's not getting used, the monthly analytics tell us why, and we tune accordingly.
On dedicated infrastructure we manage for you. Documents stay in your source systems (Drive, Notion, etc.). We pull copies into the secure vector database for search and retrieval. You can audit what's there any time.
Different product. Those are general-purpose chat tools with some document capability. This is a dedicated system trained specifically on your business, with governance, analytics, and monthly optimization built in. Think of those as a Swiss Army knife — this is a purpose-built tool.
Yes — the system can be set to re-ingest from source systems on a schedule (daily, weekly, monthly). When you update an SOP in Google Drive, the brain updates too.
On the 30-minute call we walk through what your team asks you most, identify the document sources we'd pull from, and tell you honestly whether the Internal Knowledge Brain fits — or whether you need to document more before this makes sense.
Book a 30-Minute CallNo pitch deck. No fake urgency. A real conversation about your operations.